Integrations

Connected to your key systems. No manual work.

Seamlessly sync call data, leads, and conversations across 7,000+ integrations — updating your CRM, booking appointments, and triggering custom workflows automatically.

Zapier & Make

7,000+ apps. No code required. Trigger workflows on every call, lead, or message.

Webhooks

Real-time HTTP callbacks for every event. HMAC-signed for security.

REST API

Full programmatic access to contacts, leads, conversations, and analytics.

Built-in

Communication Channels

Your AI responds across every channel your customers use — built directly into FrontlineHQ, no third-party setup needed.

S

Slack

Communication

Get real-time alerts for new leads, calls, and conversations in your team channels.

G

Google Business Profile

Reviews

Auto-sync reviews, respond with AI, and monitor your online reputation.

T

Twilio

SMS

Send SMS follow-ups, mid-call texts, and automated notifications.

T

Telegram

Messaging

Connect your Telegram bot to your AI knowledge base for automated responses.

W

WhatsApp

Messaging

Respond to WhatsApp messages with AI, powered by your knowledge base.

Via Zapier & Make

CRM, Scheduling & Automation

Connect FrontlineHQ to your CRM, scheduling tool, or field service software via Zapier or Make. No code required.

Z

Zapier

Automation

Connect to 7,000+ apps. Trigger Zaps on new calls, leads, reviews, and messages.

M

Make

Automation

Build complex automation scenarios with visual workflows triggered by FrontlineHQ events.

C

Calendly

Scheduling

AI checks your availability and books appointments directly on the call or in chat.

H

HubSpot

via Zapier
CRM

Push new leads and call data to HubSpot CRM contacts and deals automatically.

S

Salesforce

via Zapier
CRM

Sync leads, contacts, and call outcomes to Salesforce in real-time.

S

ServiceTitan

via Zapier
Field Service

Create jobs and customer records in ServiceTitan when your AI captures a lead.

H

Housecall Pro

via Zapier
Field Service

Dispatch jobs and create estimates from AI-captured call information.

H

HighLevel

via Zapier
Marketing

Push leads into HighLevel pipelines and trigger automated follow-up campaigns.

C

Clio

via Zapier
Legal

Create client records and matters in Clio from voice agent call intake.

J

Jobber

via Zapier
Field Service

Create new clients and job requests from AI-captured lead data.

G

Google Sheets

via Zapier
Data

Log every call, lead, and conversation to a spreadsheet for custom reporting.

M

Mailchimp

via Zapier
Email

Add captured leads to Mailchimp audiences for email marketing campaigns.

Developer API

Webhook Events

Subscribe to real-time events for voice calls, leads, conversations, and reviews. All payloads are HMAC-signed.

Event
Description
voice.call.started
A new phone call begins
voice.call.ended
A call completes with duration and outcome
voice.call.analyzed
AI analysis of call — sentiment, outcome, service requested
voice.lead.captured
Contact info extracted from a call
lead.captured
New lead from chatbot, voice, or form
conversation.started
A new chat conversation begins
message.received
A new message in any chat channel
review.received
A new Google review is synced
review.responded
An AI review response is posted
contact.created
A new CRM contact is created
contact.stage_changed
A contact moves pipeline stages

What can you automate?

Every customer interaction triggers webhook events you can route to any tool.

Voice Calls

  • New call started
  • Call completed with summary
  • Lead captured from call
  • Appointment booked

Chat Messages

  • New conversation
  • Lead captured
  • Escalation to human
  • Knowledge gap detected

Reviews

  • New Google review
  • AI response generated
  • Response posted
  • Negative review alert

Contacts

  • Contact created
  • Stage changed
  • Profile updated
  • VIP customer identified

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