Getting Started

Deploying Your Chatbot to Your Website

Updated March 19, 20263 sections

Get your embed code

Go to the Go Live tab in your chatbot settings. Under the Embed section, you'll see a single line of JavaScript code:

<script src="https://frontlinehq.ai/api/widget/YOUR_BUSINESS_ID" async></script>

Click Copy to copy it to your clipboard.

Add to your website

Paste the embed code just before the closing </body> tag on every page where you want the chatbot to appear. Platform-specific instructions:

  • WordPress — Go to Appearance → Theme Editor → footer.php, paste before </body>. Or use the "Insert Headers and Footers" plugin.
  • Shopify — Go to Online Store → Themes → Edit code → theme.liquid, paste before </body>
  • Squarespace — Go to Settings → Advanced → Code Injection → Footer, paste the code
  • Wix — Go to Settings → Custom Code → Add Code, select "Body - End"
  • Webflow — Go to Project Settings → Custom Code → Footer Code, paste the code
  • Custom HTML — Paste directly before </body> in your HTML

Verify it's working

After adding the code, visit your website and look for the chat bubble in the bottom corner. Click it to open the chat and send a test message.

If the bubble doesn't appear:

  • Clear your browser cache and refresh
  • Check that the script tag is placed correctly (before </body>)
  • Make sure there are no JavaScript errors in your browser console (F12 → Console)
  • Verify your chatbot is set to Active in the dashboard

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